Transform retail customer experiences with the Microsoft Customer Experience Platform
National Retail Federation (NRF) 2023: Retail’s Big Show is here, and thousands of people are joining together in New York City to...
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The Best Practices Blog
- Dec 23, 2022
- 5 min
Microsoft and Futurum research: Discover insights to create experiences that customers love
90 percent of companies say their existing systems for tracking customer journeys need improvement. In today’s customer-centric world,...
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- Dec 7, 2022
- 6 min
Essential ways Dynamics 365 and Power Platform help you do more with less
It’s a simple truth of business: economic growth is cyclical. As companies across industries navigate a period of uncertainty,...
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- Nov 21, 2022
- 7 min
Introducing Microsoft Supply Chain Platform—an open, flexible, collaborative, and secure platform
Organizations worldwide seek reliability in their supply chains to meet the demand of their customers. If there is anything that...
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- Nov 9, 2022
- 3 min
Automate more, waste less: ESG initiatives with Dynamics 365 Finance
In a recent keynote at Microsoft Inspire, Microsoft Chairman and CEO Satya Nadella made this prediction, “The next 10 years are not going...
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- Nov 2, 2022
- 5 min
Live from Microsoft Ignite 2022: Introducing new AI, automation, and collaboration capabilities for
At Microsoft Ignite 2022, we are showcasing new AI, automation, and collaborative solutions that help your business be more efficient,...
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- Oct 27, 2022
- 3 min
Evolve your CRM at Customer Experience Reimagined
Expectations for executives leading their companies’ customer experience (CX) efforts seem to grow every day. From driving sustainable...
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- Oct 17, 2022
- 3 min
Bringing more intelligence to sales teams with Dynamics 365
We know that life for sellers has seen some massive changes recently as buyers are becoming more digital-first in their buying journeys...
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