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Your guide to Dynamics 365 at Microsoft Ignite 2022

Microsoft Ignite returns live next week—a digital and in-person event in Seattle, Washington on Wednesday, October 12, and Thursday, October 13. Register today for two content-packed days where you’ll explore the future of Microsoft Dynamics 365 and Microsoft Power Platform and join other technologists in immersive learning experiences, product demos, breakout sessions, and expert meet-ups.

This year, the Dynamics 365 and Power Platform teams will showcase new and upcoming capabilities as well as demonstrate how your organization can make the most of AI and automation to streamline business processes, enhance collaboration, and improve customer and employee experiences.

Register now for the in-person or digital event. The free digital event will be the foundation of Microsoft Ignite this year, offering hours of sessions and interactive learning, Q&As with experts, live discussions, roundtables, and much more, all streaming live and on-demand, at no cost.

Dynamics 365 at Microsoft Ignite: Essential sessions and activities

To help you plan your experience from the variety of sessions and activities, we’ve compiled some essential presentations, sessions, and viewing tips. Click the linked titles to learn more and add each event to your session scheduler.

Ignite opening keynote

Wednesday, October 12 | 9:00 AM–9:50 AM Pacific Time

Join the opening keynote, hosted by Microsoft CEO Satya Nadella, for an overview of innovations that will shape the future of business.

Core Theme Session

Wednesday, October 12 | 11:00 AM–11:30 AM Pacific Time Deliver efficiency with automation and AI across your business

Learn how organizations across industries are applying AI, automation, and mixed reality to streamline business processes, enhance collaboration, and improve customer and employee experiences. You’ll get a first-hand look at how products like Microsoft Viva Sales, Microsoft Digital Contact Center Platform, and Microsoft Power Platform rapidly enable AI and automation with modern capabilities.

Into Focus

Wednesday, October 12 | 3:00 PM–3:40 PM Pacific Time Business Applications Into Focus: Biz Apps 2022 Release Wave 2 Launch

Don’t miss this first look at the new Dynamics 365 and Power Platform innovations coming to market. We’ll debut new technologies not previously announced, as well as give you a first look at innovations in release wave 2—features that are planned for release between October 2022 and March 2023. We’ll also spotlight organizations that will use these new technologies to drive better operational outcomes and customer success.

Dynamics 365 breakout sessions

After the keynote, learn what’s new and on the horizon for Dynamics 365 in these featured sessions:

Wednesday, October 12 | 11:05 AM–11:30 AM Pacific Time Re-energize your workforce in the office, at home, and everywhere in between

In today’s shifting macroeconomic climate, technology can help organizations in every industry overcome challenges and emerge stronger. From enabling hybrid work to bringing business processes into the flow of work, learn how Microsoft 365 helps organizations deliver on their digital imperative, so they can “do more with less.”

Explore what the industrial metaverse means today and where the technology is headed. From autonomous automation to connected field service and mixed reality to digitization of connected environments, we’ll showcase a maturity model that you can use to guide your implementation over time while solving business challenges each step of the way. We’ll also share how innovative customers are using this technology now to secure a competitive edge and build for the future.

Hybrid work presents new challenges for engaging, motivating, and growing a workforce. IT leaders and human resources (HR) leaders have an opportunity to partner on a more advanced digital experience to support various ways of working. We’ll explore how Viva puts people at the center, connecting them to company information, communications, workplace insights, knowledge, and learning. Product leadership will share the latest innovations from Viva to prepare your organization for the new digital employee experience, today.

Wednesday, October 12 | 12:00 PM–12:35 PM Pacific Time Unlock new customer experiences with NLP at scale

Organizations around the world use Microsoft’s natural language processing (NLP) capabilities to simplify tasks and support human connection, from helping employees better understand customer needs to helping customers find information more quickly. Learn why technology leaders are doubling down on NLP, and get a deeper understanding of NLP capabilities available across Dynamics 365 and Microsoft Azure Cognitive Services that can help transform customer and employee engagement at scale.

Staying connected with colleagues, partners, and customers is more important than ever. Join us to learn how Teams Phone and contact center capabilities for Teams can create richer communications while helping organizations turn customer service into a team sport. We’ll share the latest updates on our mobility innovation and discuss how organizations are using Teams Phone enterprise-grade calling.

Attend live or watch on-demand

In addition to the live streams above, each segment will be rebroadcasted throughout the event. The key segments are open to everyone, but we encourage you to register in advance to unlock the full Microsoft Ignite experience—from digital breakout sessions with live Q&As to conversations with Microsoft experts and your global community.

More to explore

Microsoft Ignite will include live segments and Q&As, available across time zones. Check out all of the events and activities hosted by our team of experts:

  • Ask the Experts: An opportunity to ask questions at sessions with experts in cloud, desktop, mobile, and web development for specific guidance on your project or interests.

  • Table Topics: A live discussion with the community on camera and in chat. Get inspired by community experts, learn best practices, and share helpful resources with other attendees.

  • Local Connections: An opportunity to engage with attendees local to you, no matter where you are in the world. Dedicated time to help find developers, Microsoft experts, and partners with similar interests in your area.

  • Learn Live: Guided online content with subject matter experts to direct you through Microsoft Learn modules that you can complete on your own at any time.

  • Product Roundtables: Two-way discussions direct with Microsoft engineering.

  • Cloud Skills Challenge: A collection of interactive, online learning modules to complete for a chance to earn a free certification exam.

  • One-to-One Consultations: A unique opportunity to connect with an expert during the event to get the technical answers you need. These 45-minute sessions provide the event’s only one-to-one setting.

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